Developed over 10+ years of hardcore, in-the-trenches selling on the phone.
We prioritize live transfers and in-person appointments. Our ISAs uncover the top opportunities in your CRM and get them to the front of the line.
Conversions happen in conversations and conversations happen with phone calls. Lots of them. Expect 125+ calls per day on behalf of the Client.
Your ISA is exclusive to your team and works directly inside of your CRM. Monday through Friday 10:00am - 7:00pm, 40 hours per week.
90% of the initial responses will be some variation of "No." The art of flipping a "No" into "Maybe" into "Yes" is what separates the professionals for the order-takers.
Specifically, the ability to instantly connect with someone who has no idea who you are and get them to WANT to do business with you. No trust, no sale!
No lead left behind. Every lead in its right place. Daily Recaps Emailed to Client at end of day. Enforced accountability results in predictable outcomes.
We get it. Experienced agents don't have time to make the calls. Newer agents don't know how to make the calls. Lazy agents don't want to make the calls.
And YOU don't have time to deal with it. All YOU care about is the thousands of dollars per month you are spending on leads that aren't converting. We fix this problem comprehensively so you can focus on scaling other parts of your business.
We guarantee it.
- Andy Cole
Show me, don't tell me.
Names, phone numbers and Emails have been removed for privacy purposes.
Here's what you can expect from us over the course of the next 6 months.
Our number one goal here is to learn more about your business, identify the biggest pain points and figure out where (and if) we can help.
Assuming you wish to move forward, we will send you a contract to sign. All of our services are offered month-to-month.
This process takes no longer than 5 business days. Your can expect your fully-trained ISA to be making 125+ calls on the account by the end of the fifth business day.
Most of the Clients we work with need a complete re-work of their database in order to get serious results. Month one is where the majority of that cleanup occurs.
Once the foundation of your database has been created, it's time to step on the gas. Expect both the quality and consistency of the appointments to firm up.
Sleep soundly at night knowing every lead gets followed up with and every lead gets put in the right place. The more money you spend on leads, the more quality appointments you get.
The majority of our ISA Placement Program Clients start seeing consistent closings around months 3-4.
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From solo agent to mega team, we've got you covered.
For teams of 1-10 Agents.
(0-10,000 leads)
/mo
10-15 appointments per month
125+ calls per day
One dedicated ISA
40 hours per week M-F
Expert objection handling
Works inside of your CRM
Month-to-month contract
Most Popular Plan
For teams of 10-25 Agents.
(10,000-25,000 leads)
/mo
20-30 appointments per month
250+ calls per day
Two dedicated ISAs
40 hours per week M-F
Expert objection handling
Works inside of your CRM
Month-to-month contract
For teams of 25+ Agents.
(25,000+ leads)
/mo
30-45 appointments per month
375+ calls per day
Three dedicated ISAs
40 hours per week M-F
Expert objection handling
Works inside of your CRM
Month-to-month contract
Yes, every Client we work with gets to select an ISA from our pre-vetted roster of candidates.
This is the number one question we get asked.
All of our ISAs are based overseas and we hire from all over the world. Some of the other countries we hired from in 2023 include Columbia, Guatemala, Honduras, Jamaica, Mexico, Panama, Philippines and South Africa.
Yes, they absolutely will.
Keep in mind, this is not our first rodeo. We disqualify over 50% of all applicants in a Round 1 video application, where we specifically pass/fail the candidate based on their English speaking ability. In three years of doing this, we have found that accent only becomes a serious problem when you get an ISA that is both incompetent AND has an accent on the phone.
Our number one focus is making sure our ISAs know how to make great phone calls, establish rapport and treat these folks like they would family/friends instead of a dollar sign.
Yes, every Client we work with gets a dedicated ISA.
This means that your ISA is EXCLUSIVE to your team. In other words, we DO NOT share ISAs between accounts.
We take a very vested interest in teaching our ISA’s the skills they need to succeed in both business and life.
The secret to our success is our ISA Trial coaching program, a paid 2-3 month paid trial position on our team where we train new ISA’s from scratch on how to be a world-class ISA. Upon graduation from our training program, our Trial ISAs are then matched with a Client.
If the Client is not happy with the ISA for any reason, the ISA is replaced with a new fully-trained ISA at no additional cost to the Client. In most cases, we will know before you do and subsequently make a recommendation that the ISA be replaced.
In the event that your ISA has to miss work because they are sick, having Internet problems, etc., either the ISA can make up the hours on their off days or we can provide a replacement ISA for the time being.
We maintain a deep bench of experienced ISA’s who can cover the account until your current ISA is either back in action or replaced entirely.
The Client will be notified in these situations via Email.
An "Appointment" is defined as “A high-probability opportunity for a real estate agent to earn a commission in helping a lead buy or sell real estate.
Ideally we are looking for leads that are ready to buy or sell real estate in 90 days or less. Questions about 1031 Exchanges, getting pre-approved, property taxes, interest rates, etc. will all be booked as appointments.
Each side/transaction involving the sale of real estate is defined as an appointment.
Appointments are set as in-person showings + listing appointments, in-office consultations, Zoom calls, FaceTime calls and phone calls. Our singular focus is on in-person appointments.
Our number one goal is delivering quality appointments to our Clients.
We rate the quality of an appointment on a scale of 10 based on motivation to transact. Motivation is determined by life events. The life events that we look for include:
• Marriage
• Having kids
• Children leaving home
• Retirement
• Job relocation
• Job loss
• Financial problems
• Health issues
• Death
• Divorce
• 1st-time buyer (end of a lease)
• Concerned for safety
Yes, each Client can specify detailed lead routing rules as part of their Onboarding Call with us.
An example is found below:
• All sellers go to John Smith
• All buyers 1M and up get sent to John Smith
• All buyers 1M and below get sent round robin to our 5 Buyer Agents
• All leads in Temecula go to Cindy Thomas
You can expect to see your first closings in months 4-5.
Yes, we have a number of Clients who are utilizing our ISA’s to handle Zillow Premier Agent & Zillow Flex phone calls. We recommend implementing this around month three once the ISA has had a bit of experience working your account.
Yes, our ISAs are fully-trained making cold-calls to Expireds, FSBOs, FRBOs, Circle Prospecting and Probate leads.
We do not recommend Circle Prospecting due to the amount of time it takes to get results. Most Clients are not willing to wait 1 year for a top-of-funnel pipeline to truly kick in. We use Mojo, RedX, Vulcan7 and EspressoAgent to make cold calls.
Yes, any Agent receiving appointments is required to add notes to the lead profile within 48 hours of the appointment taking place.
If no notes are added, the 0260 Labs Client Success Team will be reaching out to that Agent for an update via text/Email. If the Agent has not gotten face-to-face with the lead after 30 days, the lead is returned to the ISA.
Yes, approximately 35% of our Clients are splitting the cost of our services with their respective lenders/vendors.
We have fully-trained ISA’s ready to go today.
Company policy for us is Client is fully-onboarded in 5 business days or less. This means we are making 1+ calls per day on the account after day 5.
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